What happens when a plan ends

Nothing is deleted. You keep the Safety Net and read-only access; adding records needs a plan.

此文章的中文版尚在準備中,暫以英文顯示。

When a trial or subscription ends:

  • Your records, photos and documents stay and remain readable and exportable.
  • Family members stay in the household with the same read access.
  • Safety Net features keep working: emergency info, the vet directory, lost & found and your QR tag.
  • Adding new daily records (logs, reminder completions, medication doses, vaccines, worming, new documents) needs an active plan again. The app shows a plan sheet you can dismiss; it never blocks the whole app.
  • Anything you tried to add while offline is kept as a draft on your device. After resubscribing, retry it from the review screen, or export it.