Delete your account

You can delete your Pat Pet Core account and all of its data at any time. Here is what happens and how to do it.

Fastest: delete from the app

Open Settings → Account → Delete account.
Read the preview of what will be removed.
Type DELETE and sign in again within 10 minutes to confirm.

What gets deleted

Your profile, pets you own, records, reminders, documents, photos and memories.
Your QR tag pages, care cards, buyer pages and public links stop working immediately.
Your sign-in identity, including Apple and Google links.

What is kept

Records you added to another household stay with that household, with your name removed.
A receipt of the deletion for 7 days, then it is removed too.
Anonymous, aggregated statistics that can’t identify you.
Store subscriptions are not cancelled by deleting your account — cancel them in the App Store or Google Play first.

Before you delete

Export your data from Settings → Export if you want a copy.
If you own a household, transfer it to another member or close it first.
Cancel any active subscription in the store, otherwise it will keep renewing.